Refund and Returns Policy

At Charmyturn, we are committed to ensuring your satisfaction with every purchase. Our refund and returns policy is designed to be transparent, convenient, and customer-friendly. We guarantee a 100% refund in the following cases:

1) Damaged Product

If the product is damaged upon receipt, we will provide a full refund.
To initiate a refund for a damaged product, please contact us via email at support@Charmyturn.com. Kindly include clear pictures of the damaged product to ensure prompt processing.

2) Product Does Not Match Description

If the product received does not match the description provided on our website, you are eligible for a full refund.
Simply contact our support team at support@Charmyturn.com to initiate the refund process.

3) Unsatisfied with the Outcome

If you are unsatisfied with the outcome of the product, we will refund your money, no questions asked.
Let us know about your dissatisfaction, and we will handle the refund process without any hassle.

Additional Information

Please refer to the product page for specific details on our refund and returns policy for individual products.

If you require further assistance or have any questions regarding our refund and returns policy, feel free to reach out to our dedicated support team at support@Charmyturn.com. We are here to ensure a seamless and enjoyable shopping experience at Charmyturn.